Reports To: Director of Customer Care

FLSA Status: Exempt

Salary: $60k - $70k +bonus

Summary: The Distribution Relationship Manager will be responsible for generating sales by building and maintaining relationships with industrial labware customers and distributors. As well as, product management, marketing and social media support, and ecommerce.

Roles and Responsibilities

• Serves customers by selling products and meeting customer needs

• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential customers

• Meets monthly individual sales goals and contributes to the overall team sales goals

• Communicates with customers through phone calls, emails and in person visits (at customer and at trade shows)

• Adjusts content of sales presentations by studying needs of customers and potential customers

• Works with marketing to build promotions around key product lines

• Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management

• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques

• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses

• Provides historical records by maintaining records on area and customer sales

• Social media account support for B2B and B2C science businesses

• Generating content for our B2B and B2C businesses. For example: landing pages for specific demographics, recommended material lists for various classes or grade levels, blog articles related to current events or pedagogy, etc.

• Product line management of science products, including merchandizing products, development of keywords, prioritizing content creation and product data updating

• Understanding and utilizing our ecommerce platforms on the B2B and B2C businesses, including: Shopify, Amazon, Walmart, eBay, etc.

Qualifications

• Degree in business or science, science experience

• Experience in customer service or sales

• Knowledge of Salesforce or other CRM

• Excel

• Contributes to team effort by accomplishing related results as needed

• Must be comfortable talking with people on customer visits and trade shows

Environmental Working Conditions & Physical Effort: Typically works in an office with adequate lighting and ventilation and a normal range of temperature and noise level.

• Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems.

• A frequent volume of work and deadlines impose strain on routine basis.

• Minimal physical effort is required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically weigh less than 25 lbs.

• Will be required to assist in other areas from time to time, including but not limited to order fulfillment, packing and shipping.

Travel Requirements 

• 35 - 50%

ENALAS is an equal opportunity employer. All employment is decided on the basis of qualifications, merit and business need.

Disclaimer
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Apply by sending Resume and Cover Letter to careers@enalasconsulting.com.

Reports to:  Chief Executive Officer

FLSA Status: Exempt (Salary)

Compensation: $100k - $150k / yr

Job Overview:

A driven and strategic Sales Executive, with a clear vision to elevate our company’s sales revenue and to construct a robust sales infrastructure aimed at achieving our goal of $100 million in revenue. This role is crucial in shaping our future growth and requires a blend of strategic thinking, leadership skills, and sales expertise.

Duties and Responsibilities include the following:

Execution, Sales & Development:

• Embody a growth mindset and continuously seek out ways to improve and develop both professionally and personally
• Develop and execute a sales strategy that aligns with the company's goals and objectives. 
• Designing and implementing creative pricing strategies that balance revenue goals with customer needs.
• Define and implement sales processes and best practices to ensure consistent and predictable performance
• Developing and maintaining a deep understanding of the market and competitive landscape.
• Creating an atmosphere of excitement and enthusiasm around the company's product or service, both internally and externally.
• Representing the company's values and mission in all interactions, and using those values to guide decision-making and strategy.
• Challenging the status quo and continually pushing for new and better ways to sell the company's product or service. 
• Mastering CRM & Funnel Management. You'll have the reins of our customer relationship management system, ensuring a smooth, effective sales funnel that drives results.
• Conducting Monthly Forecasting. Your analytical prowess will be key in predicting monthly sales trends, helping us stay ahead of the curve and make informed strategic decisions.
• Engaging with Trade Organizations & Government Lobbying. We need a savvy communicator who can actively participate in trade organizations and advocate for our interests in government lobbying efforts.
• Budget Management Expertise. As a financial steward, you'll oversee and manage our budget, ensuring we're not just meeting, but exceeding our financial goals.
• Other duties as assigned

Customers:

• Collaborating with cross-functional teams to ensure a seamless customer experience, from initial contact through to post-sale support.
• Develop and maintain strong relationships with key customers and partners
• Collaborating with the product team to provide feedback on product features and enhancements that will improve the company's competitive position.
• Representing the company at industry events, conferences, and trade shows.
• Drive revenue growth by closing deals with high-value customers
• Always Representing the company with integrity and professionalism.
• Nurturing and developing long-term relationships with key customers, becoming a trusted advisor and partner in their business.
• Developing a deep understanding of customer pain points and needs, and working with the product team to develop solutions that address those needs.

Data & Analytics:

• Staying up-to-date with emerging trends and technologies in the industry, and using this knowledge to stay ahead of the competition.
• Using data and analytics to inform sales strategy and identify opportunities for growth and build a robust sales pipeline. 
• Provide accurate sales forecasting and reporting to senior leadership
• Maintaining accurate records of all sales activities and customer interactions.
• Ensuring compliance with all company policies and procedures.
• Developing and implementing creative pricing strategies that balance revenue goals with customer needs.

Collaboration & Team:

• Collaborate with marketing and product teams to ensure alignment on market strategy. Working closely with the marketing team to develop innovative campaigns and tactics that differentiate the company in a crowded market. 
• Participating in regular meetings with senior leadership to provide updates on sales performance and market trends.
• Building a high-performing team of diverse, talented, is customer-focused,  responsive to changing market needs and motivated sales professionals who are committed to the company's vision and mission. 

What success in this role looks like:

1st 180 Days:

• Drive B2C initiatives: actively hunt deals and start nurturing customer relationships. Your goal is to feed and expand our CRM with valuable leads.
• Achieve $250K in sales: hit the ground running with a clear target of generating $250,000 in sales.
• Create a hiring strategy for hiring a representative: Develop a strategic approach to build a top-notch sales team.
• Hire at least one sales representative: onboard at least one, if not more, sales representatives to strengthen our team.
• Funding through team growth: the new reps will be funded by the success and growth of the team.
• Lead the B2C customer support team: take charge of the B2C customer support team, ensuring exceptional service delivery.

2nd 180 Days

• Expand the sales team: continue to grow your team to at least 2-3 representatives, with a collective goal of approaching $1 million in sales.
• Manage the B2B team: take over the leadership of the B2B team, bringing your expertise to this crucial segment.
• Develop a B2B growth strategy: lay the groundwork for a robust B2B growth strategy, ensuring long-term success.

Education and Experience Qualifications

• Bachelor's degree in Business Administration, Marketing, or related field; MBA preferred.
• 7+ years of sales experience, with at least 5 years in a leadership role, exceeding sales targets and driving revenue growth.
• Strong leadership skills, motivating and inspiring team members while developing effective sales strategies.
• Strategic thinker, analyzing complex data, identifying trends, and developing strategies to achieve objectives.
• Excellent communication skills, both written and verbal, across all levels of stakeholders.
• Strong problem-solving skills, identifying and analyzing complex problems, generating creative solutions, and implementing effective strategies.
• Customer-focused, actively listening to feedback, understanding needs, and developing solutions.
• Adaptable, remaining flexible and focused in fast-paced and challenging environments.
• Technical skills, familiarity with e-commerce platforms, CRM tools (Salesforce or similar), and basic computer proficiency.
• Self-starter, taking initiative and leading projects while inspiring collaboration and excellence.
• Collaborative, valuing diverse contributions and finding common ground to achieve shared goals.
• Business acumen and financial literacy, contributing to cohesive Profit and Loss statements and understanding balance sheets and cash flows.
• Proven experience in driving revenue growth in a competitive market
• Strong strategic vision and the ability to identify and pursue market opportunities
• Exceptional leadership skills with the ability to build and lead a high-performing sales team
• Grit, resilience, and the ability to thrive in a fast-paced and challenging environment
• Excellent communication and negotiation skills
• Demonstrated ability to think strategically and make informed decisions
• Results-oriented mindset with a track record of achieving and exceeding sales targets

Environmental Working Conditions & Physical Effort:

Enalas is a fast paced environment, bring your entrepreneurial energy. Typically works in an office with adequate lighting and ventilation and a normal range of temperature and noise level. Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems. A frequent volume of work and deadlines impose strain on routine basis.

Minimal physical effort is required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting, or carrying objects that typically weigh less than 25 lbs.

ENALAS is an equal opportunity employer. All employment is decided on the basis of qualifications, merit and business need.

Apply by sending Resume and Cover Letter to careers@enalasconsulting.com.