Our Pillars
In the first six years of building the business, I was hyper-focused on results. I had to be. It was the difference between making payroll, putting dinner on the table, or folding. As the business grew, it reached a size where it became impossible to oversee every detail or solve every problem personally. With this shift, I realized that the behavior and character of employees mattered more than any metric.
This realization led to a long journey of building and defining the Enalas/Eisco pillars—the core behaviors that uphold our company. Over the past year, employees were asked each month to select a colleague who exemplified one of these pillars and provide an example of how it was demonstrated. The results were outstanding, with hundreds of entries submitted. This Friday, at our Pillars Lunch, we will celebrate this achievement by awarding the employee who exemplified the most pillars with a $10,000 net earnings check.
The term "pillar" was chosen deliberately. A pillar evokes the image of ancient architecture—a structure that supports and endures. Just as a building relies on multiple pillars for strength, our business depends on these core behaviors to thrive.
Our pillars are:
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Loyalty
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Hard Work
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Innovation
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Courage
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Adaptability
While the definitions of these words are straightforward, their significance to our company goes deeper. Here’s why they are the foundation of Enalas/Eisco:
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Loyalty: This builds longevity through trust—trust that grows over time with employees, customers, and vendors. It creates relationships that withstand challenges and deliver consistent value.
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Hard Work: A company grows and learns through a bias for action. Thinking alone doesn’t achieve results or foster true learning. Action requires constant effort—trying, failing, redoing, and improving.
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Innovation: True innovation often emerges under pressure. When faced with a corner or a tough problem, creativity becomes the lifeblood of a company, providing the solutions that drive progress.
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Courage: Growth demands change, and change requires courage—to try new things, to challenge the status quo, and to take calculated risks.
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Adaptability: This goes beyond adjusting processes. True adaptability spans emotional, physical, and tactical dimensions. Leaders who excel in these areas rise to meet challenges and guide others through change.
By focusing on these pillars, we’ve seen transformation that drives results far beyond the transactional. To grow, we must continually invent, establish, operate, and evolve. These behaviors are the foundation of our success and the key to our future.
Let’s celebrate our shared commitment to these principles and the extraordinary impact they’ve had on our journey.
- Ben